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Membership and payment issues

Last post: March 18, 2019 4:34 PM Posts: 8 Views: 964
  • Logan Brown March 08, 2019 11:44 AM

    Hi everyone I have stuffed up some how I have tried to create a membership thing on my site I have seen how basic the membership creation is on my site So I created one then through stripe the 3rd party money processor I thought I could customize it then I understood what I was doing in stripe was related to my old site The social Community which is now dead and not on my new site anyway I created another account within stripe and basicly its a big bull of a mess I then deleted both accounts on stripe.

    I then go back to my website managment section and then try and delete the monthly plan I created and it tells me the live key of some sort is not available and I can now no longer delete this monthy plan from my site.

    then when I go on to social buddy site I thinking well I deleted both accounts on stripe my social buddy account should not be connected to stripe anymore however it still is I am so sorry if this rather confusing I honestly don't know what I have done so some technical help is required please or should I contact support as well?

    complete FUBAR of payment and membership thing
    • 1
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  • [CLOSED] March 09, 2019 5:12 PM

    you probably should email stripe tech support. they will be able to help with your acct there and then u can free it from socibd. in the future just use a payal donate button and a page on ur site describing the paid plan.

    • 1
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  • Logan Brown March 10, 2019 4:55 AM

    Thank you @Tina⁠  for getting back to me and will do

    • Reply
  • Logan Brown March 12, 2019 4:42 AM

    yup all fixed now I think i will get some help before start playing with buttons and things lol

    1 replies
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  • [CLOSED] in reply to Logan Brown March 15, 2019 10:56 AM

    @LoganBrown  The whole point of socibd is messing about til you learn your way, and I am Ana, not Tina. No offense directed at @Tina⁠ ;)

    • Reply
  • Logan Brown March 15, 2019 2:56 PM

    Very sorry @AnaMassien-2⁠ ⁠  meant no insult I simply had a brain fart is all my oplogies 

    • Reply
  • [CLOSED] March 18, 2019 4:34 PM

    Its ok @LoganBrown⁠ 

    • Reply
  • [CLOSED] March 18, 2019 4:34 PM

    The only reason I help out still is because no one else is.

    • Reply
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